FAQFrequently Asked Questions

When can I get my car in?

Right away! With our large staff and equipment we can usually get cars in right away. If it's safe to drive and parts need to be ordered we may schedule up to one week out. We'll schedule repairs when it's most convenient for you.

How long will it take?

Time obviously depends on the extent of damage, but most repairs are done in 3 to 5 working days. Large repairs can take 2 to 3 weeks. With our large staff and physical capacity no other shop in the area can repair a car more efficiently than we can. Our turn-around time is superb!

Do I have to use a shop recommended by the insurance company?

Absolutely not! It's your choice as to which shop you want and trust to repair your car, not the insurance company's. A DRP (discount repair provider) shop may be required to use aftermarket or used parts and is often not reimbursed for all of the necessary procedures to properly repair your car.